Texas de Brazil

My family and I visited your restaurant this past weekend 9/23/23 and 9/17/23. The food was excellent both visits, although this last visit the service was not so great. We seemed to be waiting for the different meats to come around since we were seated in an out of the way back corner. Our waiter was the same gentleman both visits. My biggest complaint was the way I was billed and the charges. The first visit we were billed 4 dinners, when in fact we had 2 dinners and 2 L dinners. This was corrected. We were also charged for spring water when we had regular table water which we requested. The bill is brought to the table which is on a portable card reader machine.You are not given a chance to review the charges, maybe 20 seconds. This is not acceptable. Standing over your shoulder while you review the bill and choosing the gratuity amount. Very Pressured!! The previous visit, a week earlier, same waiter, same experience. Charged for spring water, which I exclusively expressed we did not want, billing the same exact way. Hurried, over the shoulder pressured, no time to review the charges and choose the gratuity choices. This was at the Tacoma, Washington restaurant. I have both receipts. I feel as though I was scammed and would like to be refunded for the 2 charges for the spring water and a refund of his gratuity on the second visit. I am 70 years old and my eyesight is not very good. Instead of a $50.00 dollar tip it ended up being $74.57. The spring water charges were $24.00 plus $32.00. I would like a total of $130.57 refunded to my bank card. I do not appreciate being taken advantage of!! Receipts are available upon your request. Gary Avery. Cell 253-571-****.